AI-Powered Feedback Management

Collect feedback.
Act on what matters.

Embed a widget on your site, capture screenshots and context, and let AI draft replies and suggest your next move. Agent-ready CLI included — works with Claude Code, Codex, Cursor, and any AI agent.

Start FreeSee How It Works
app.feedbackbasket.com/dashboard

142

Total

18

Open

64

Avg Priority

Login button unresponsive on Safari mobile, affecting iOS 17+ users

☹Negative·Bug·2h ago
✉

Would love dark mode for the dashboard, multiple users requesting

☺Positive·Feature·5h ago
✉

Checkout flow is confusing, had to restart the process twice

☹Negative·Improvement·1d ago

How do I export my data as CSV?

😐Neutral·Question·2d ago
✉
< 1s
AI analysis per feedback item
1
script tag to start collecting
30s
MCP setup for your AI coding agent
1
npm install to manage everything from terminal

Everything you need to close the feedback loop

From collection to action — one platform for your entire feedback workflow.

Embeddable Widget

One script tag. That's all it takes to start collecting feedback from any website. Fully customizable colors, position, and behavior.

AI-Powered Analysis

Auto-classify sentiment and category. Get priority scores and suggested next actions for every piece of feedback.

Export Anywhere

Download your feedback as CSV for spreadsheets or Markdown for AI tools and documentation. Your data is always yours.

Page & Browser Context

Know exactly where feedback came from — page URL, browser, OS, and device. Bug reports go from vague to actionable instantly.

Email Notifications

Get notified when new feedback arrives. Filter by category and priority so you only hear about what matters. Submitters get status updates too.

MCP for AI Assistants

Connect Claude, Cursor, or Windsurf to your feedback. Ask your AI assistant 'what bugs were reported this week?' while you code.

Claude Code Skill

Install the Agent Skill and let your AI coding agent add the widget, set up MCP, triage bugs, and plan features — all from your IDE.

Agent-Ready CLI

Full CLI for managing projects, feedback, widgets, and team from the terminal. Any AI agent with shell access can use it — no MCP config needed.

From feedback to action in three steps

Set up once, benefit forever. Here's how simple it is.

01

Embed

Add one script tag to your website. The feedback widget appears automatically with your custom colors and position.

02

Collect

Users submit feedback with optional screenshots and email. You get it with page context, sentiment, and category — all automatic.

03

Act

AI drafts reply emails, suggests status changes, and spots trends. Apply suggestions with one click or use your judgment.

AI Assistant

Stop triaging. Start shipping.

Every piece of feedback comes with AI-generated insights: a draft reply email tailored to the sentiment, suggested status changes, and connections to similar reports. What used to take 10 minutes per item now takes one click.

  • Draft reply emails matched to sentiment
  • Suggested status changes with reasoning
  • Auto-detect duplicates and trends
AI Analysis
CategoryBug
SentimentNegative
Priority
85/100

Summary

Login button unresponsive on Safari mobile. User unable to access their account. Affects iOS 17+ devices.

Suggested Actions

Investigate Safari WebKit bugTest on iOS 17 simulatorMark as In Progress
terminal
$ feedbackbasket login
✓ Logged in as vlad@feedbackbasket.com
$ feedbackbasket bugs list --severity high
●[HIGH][OPEN]cm8x...
Login broken on Safari 17.4
●[HIGH][OPEN]cm9a...
Payment form crashes on mobile
2 bugs (2 high, 0 medium, 0 low)
$ feedbackbasket feedback update cm8x --status PLANNED
✓ Updated feedback cm8x
Hints:
feedbackbasket feedback show cm8x
CLI & MCP Integration

Your feedback, from the terminal.

Install the CLI and let any AI agent manage your projects, triage bugs, update statuses, and get widget embed codes — all from the command line. Or use MCP for IDE-native access.

  • Full CLI — projects, feedback, widgets, team
  • Works with Claude Code, Codex, Cursor, OpenCode
  • Smart output — styled for humans, JSON for agents
CLI DocumentationClaude Code Skill

Simple, founder-friendly pricing

Start free. Upgrade when you grow. No surprises.

Free

$0forever

Perfect for solo founders getting started.

Start Free
  • 1 project
  • 100 feedback / month
  • AI analysis & draft replies
  • Customizable widget (with branding)
  • Email notifications
  • 1 MCP API key
Most Popular

Pro

$19.99/ month

For growing teams that need the full picture.

Upgrade to Pro
  • 10 projects
  • Unlimited feedback
  • Full AI assistant (unlimited)
  • Screenshot & image uploads
  • Up to 5 team members
  • Configurable notifications
  • 5 MCP API keys
  • Remove branding

Frequently asked questions

Everything you need to know before getting started.

What happens when I hit the free plan limit?
On the free plan, you can collect up to 100 feedback items per month. After that, new submissions are paused until the next month. Your existing feedback and data are never deleted. Upgrade to Pro for unlimited feedback.
How does the AI analysis work?
Every piece of feedback is automatically analyzed by AI when it's submitted. It detects the category (bug, feature request, improvement, question), sentiment (positive, neutral, negative), and priority score. It also generates a summary and suggests next actions — all in seconds.
What is the MCP integration?
MCP (Model Context Protocol) lets you connect FeedbackBasket to AI assistants like Claude Code, Cursor, or Windsurf. You can ask your AI assistant questions like 'show me all bug reports this week' directly from your IDE while coding. Generate an API key from your Settings page to get started.
Can I try Pro features before upgrading?
The free plan includes AI analysis, the customizable widget, email notifications, and 1 MCP API key — so you can experience the core product before upgrading. Pro adds unlimited feedback, screenshot uploads, team collaboration, branding removal, and more API keys.
How do my users get notified about status changes?
When a user submits feedback with their email, they automatically receive email notifications when the status changes (e.g., 'Your feedback is now Planned'). They can unsubscribe anytime with one click.
Is my data secure?
Yes. IP addresses are hashed before storage for privacy. All inputs are sanitized against XSS. Uploads go directly to Cloudflare R2 via presigned URLs. API keys use secure token authentication with project-level access control. We never share your data.
Can I cancel anytime?
Yes, cancel anytime from your billing settings. When you cancel, your subscription stays active until the end of the billing period. After that, you downgrade to the free plan — your projects and feedback are preserved, just limited to free tier limits.

Ready to stop guessing what your users want?

Join hundreds of SaaS founders who collect and act on feedback with FeedbackBasket.

Start Collecting Feedback — Free